February 28th, 2008

Is Your Team Accountable?

Little did I know when I decided to hang out my shingle that I’d have to become a manager. 
I guess a part of me had this idea that I’d be a true solo, seeing a few clients here and there, drafting estate planning documents and that’d be it.
Ha!  That’s a joke.
There was so much more […]

February 21st, 2008

6 Systems You Must Have in Your Law Business

To get your law business running on auto-pilot, you need these 6 systems:
1. A system for managing your numbers.
You should be getting daily, weekly and monthly reports that tell you within a tenth of a percentage point whether you are on track to meet your goals.
Once you know how to set this up, its super […]

February 7th, 2008

Managing by the Numbers … Your Formula for Success

According to one of my business mentors, Brett Harward, the first law of business is that “it is impossible to manage or control what you cannot or do not measure.”
Tis a truth that took me a long time to grasp.
I was afraid of the numbers, frankly.  And, I didn’t know what questions to ask.  Or […]

January 31st, 2008

The No-sell Upsell

I started waiting tables as soon as I could find someone who would hire me.  It was IHOP - the only place that could because I wasn’t old enough to serve drinks, and they didn’t.
I was business savvy from the start and quickly realized that the bigger the check was, the bigger my tip would […]

April 19th, 2007

Get Your Mail Opened!

If you are using Direct Mail in your practice (and, you should be!), the most, most, most important thing is to get your envelope opened.
No matter how compelling your message and how spot on with your market, if your envelope ends up in the trash it’s all wasted.
Think about it.  Where do you sort your […]

January 2nd, 2007

I’m Out of the Office

Over the past few weeks, I’ve had the opportunity to see a lot of out of office messages.  And, most of them suck.
Here’s an example:
"I’m out of the office and I’ll be back on January 4"
It conveys almost no useful information at all. If I’m a client emailing my attorney and I get this message, […]

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